Swish Invites.com
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Ordering Information FAQ




I would like SAMPLES before ordering
Certainly.  Samples are available by clicking the ‘add to cart’ button for the items you would like.  Then just select 1 item for each.  Samples are printed with generic text.  Samples will be dispatched within 3 business days.  A small postage and handling for samples will apply.  See postage rules below.


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How long will it take to get my order?

- Personalized orders will be dispatched within 10 business days of your proof approval

- Australia Post regular mail takes 2 - 6 business days within Australia

- International postage takes 7 - 14 business days depending on your location

- all dispatch times are form the receipt of your proof approval.

- We can get your order to you much faster, see below



Faster dispatch options

Add to your order

Rush Service - 5 day dispatch 
5 day dispatch form our office + $19.95

Extreem Rush Service - 48 hour dispatch
48 Hour dispatch form our office + $39.95



Faster postage options

Add to your order

Express Post Australia (1 -2 business days transit) 
Australia Post product for orders within Australia + $9.95

Express Post International (2-3 business days transit)
Australia Post product for international orders + $49.95



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How do I Submit my wording to Swish Invites
You may download your wording and receive emailing instructions from our submit wording Page.


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I don't have a Credit Card or Paypal

If you don't have a credit card just place your order through the Phone orders (07) 55930058 please submit any text via email to design@swishinvites.com we will assist you with payment options if you choose not to use Paypal.  We have many other payment options available: -

     *Internet Banking
     *Account transfer
     *Money Order


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Is it safe to buy online with Swish Invites?
For your privacy and protection all our credit card transactions are done using secure Paypal.  Paypal is one of the worlds most trusted and secure third party credit card facilities.  When you pay with us using Paypal we never come in contact with or have access to your credit card details.  Visit Paypal Security


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Where do you deliver to?
We can send your order anywhere world wide that has a postal service. 


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How can I pay?
Secure Paypal:- Visa or Mastercard, Account Transfer,

Other:- Internet Banking, Account transfer, Cheque,
            Money Order.


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When do I pay?
If you don't want to use Paypal when you submit your manual order we will contact you with payment options.  When we receive your payment we will commencement work on your order.


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How much is postage?

Postage is automatically calculated in the shopping card and is based on the size of your order.

   Postage & Handling Cost   

          Value of Order          

$5.95

$0.01

$19.99

$8.95

$20

$99.99

$12.95

$100

$299.99

$15.95

$300

$499.99

$18.95

$500

And up



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What if I don't receive my order?
If you have any concerns, please contact us immediately and we will check our records and update you on the progress of your order.  If you haven't received your order within 14 business days, from the date of our dispatch, we will replace your order.  

#NB Please allow an extra 14 business days from dispatch for rural and country areas and overseas.


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Refund Policy

Cancellations: -
Invitation and orders may only be cancelled prior to dispatch and only at the discretion of Swish Invites management.  Invitation and stationery cancellations accepted by management within 24 business hours of placing your order will be subject to a 10% administration and handling fee.  After 24 hours a fee of 20% will apply.  Once the e-proof has been issued a 50% cancellation fee will apply.  If a physical proof has been received no refund is available due to the posibility of duplication.

General Refunds: -
Goods that are ordered incorrectly will not be refunded. We recommend our customers choose carefully as there is no refund on custom printed and or personalized stationery.  Samples are available to ensure correct choice.

Incorrect Printing:-
If there is a mistake in you printing please let us know immediately.  We will then check the final proof approval if the error is not in the final proof we will reprint your stationery at our cost.  If the error has been approved by you in the final proof we will reprint at your cost. 


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